Be true to your money.
At Rapport Credit Union, we share your sense of money’s place in your life. Like you, we believe money should be seen as a tool to help you get the life you want, not the point of life itself.
We believe happiness is wealth, not the other way around. And often the shortest route to happiness is living free from financial worries. That’s why we work so hard with our members to help them achieve the lives they want. And it’s why we’re not afraid to say ‘no’ when the situation just isn’t right.
We call this being true to your money.
All our Rapport branches prominently display our vision, mission and values.
Our Vision
Achieve healthy sustainable financial futures, together.
Our Mission
We are advocates for our members, providing exceptional personalized service through authentic conversations strengthening financial capability and health.
Our Values
Competence: We are committed to using our knowledge and skills to service our members effectively and efficiently. We ensure all Rapporians have the right training and expertise. | |
Integrity: We live by internal moral and ethical principles. We are open and honest with our members and build trusting relationships. | |
Respect: We value others. We are polite and show genuine care, concern, and consideration for everyone’s needs and feelings. | |
Compassion: We care. We respond with warmth and authenticity to get the right outcomes and solutions. | |
Accountability: We are responsible and answerable in all decisions made, advice given and conversations had. No matter the outcome. | |
Curiosity: We desire to learn or know more about something or someone. We use our curiosity to generate open and authentic conversations with our members and each other. | |
Collaboration: We do great things together. |